Student success is rapidly becoming one of the most powerful levers for institutional competitiveness. In this session, Pat Chaisang, Co-Founder and CEO at Wayble and Sharla Reid, Vice President, Student and Academic Success at Navitas Canada and College Director and Principal at Fraser International College, will unpack how a holistic support framework can strengthen transfer pathways, enhance alumni engagement, and ultimately drive ROI for institutions.

Drawing on the collaboration between Wayble and Navitas Canada, we will explore how personalized success coaching, academic transition support, and community-based engagement can improve persistence, support transfer students more effectively, and foster long-term graduate outcomes. This session will highlight practical examples of how technology-enabled student success can reduce friction during academic transitions, reinforce belonging, and connect students with mentors and career opportunities from the first term to post-graduation.

Participants will gain a clear understanding of how strong student success ecosystems not only elevate retention and alumni impact but also enhance an institution’s value proposition, supporting future enrollment growth through proven outcomes and reputation.